Feb 8, 2026Shipping a Plugin Platform, 2FA, and a Public DemoGoatFlow 0.6.5 turns last month’s plugin architecture document into a working system, adds two-factor authentication, and introduces a demo mode …6 min read
Feb 1, 2026Designing a Plugin Platform: WASM vs gRPCGOTRS 0.6.4 published the design document for the GoatKit Plugin Platform, planned for version 0.7.0 in May. The Problem Every organisation wants …2 min read
Jan 30, 2026Test Infrastructure: Making Tests Match ProductionGOTRS 0.6.3 focused on internal improvements. No headline features, but the kind of work that prevents future bugs. The Problem Our test suite used a …2 min read
Jan 25, 2026Building a Multi-Theme System with CSS Custom PropertiesGOTRS 0.6.2 introduced a pluggable multi-theme system with four distinct themes, each supporting light and dark modes. But this wasn’t just …3 min read
Jan 17, 2026Building Automation Engines: GenericAgent and ACLsGOTRS 0.6.1 delivered two major automation systems: the GenericAgent execution engine and ACL-based access control. The Problem Manual ticket …2 min read
Jan 9, 2026Production Kubernetes Deployments with HelmGOTRS 0.5.1 shipped with a production-ready Helm chart. Here’s what went into making it robust. The Problem We started with Kustomize manifests …2 min read
Jan 3, 2026GOTRS: A Year of Building in the OpenHappy 2026! GOTRS version 0.5.0 marks a good moment to reflect on what’s been built since August. The Problem We Set Out to Solve OTRS-based …2 min read
Oct 25, 2025Supporting Multiple Databases: PostgreSQL and MariaDBOne goal for GOTRS was supporting both PostgreSQL and MariaDB. Users should choose their preferred database without application changes. Sounds …2 min read